Shipping Policy
Everything is available for preorder. Please allow 3-5 weeks for orders to ship. You will receive an order confirmation when you place your order. You will be notified when your order ships with the confirmation number and tracking information.
If you do not receive your shipment after the estimated time, please contact us.**
TRACKING A PACKAGE
Once your order leaves our warehouse, please contact USPS or UPS for any updates regarding the status of your shipment. At that point, it is out of our hands and all we can do is check the tracking number which we have already provided you with.
TRACKING INFORMATION STATES PACKAGE HAS BEEN DELIVERED BUT IT IS NOT.
Once a package has been marked as "Delivered", there is nothing we can do. Please contact your local post office to further inquire about the packages' whereabouts.
WHY DOES MY LABEL SHOW "PRE-SHIPMENT"?
At times USPS and UPS do not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
WHY DOES MY LABEL SHOW "PRE-SHIPMENT"?
Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void. If the package has not arrived at our warehouse, please contact us to set up a new order.